6.1 Organisational Culture
Mr Joe Ryan, National Director, Public Involvement, Culture and Risk Management (ND PICRM) and the Culture Lead, Mr JP Swaine presented to the Board a paper and presentation for their consideration in relation to Organisational Culture.
The Board noted that the development, growth and sustaining of a positive organisational culture is essential in building and sustaining public trust and confidence in the health service, and that a positive organisational culture contributes significantly to workforce satisfaction, improved retention, productivity, quality and safety.
The ND PICRM and the Culture Lead updated the Board in relation to the consultation and development process relating to the Enabling Framework for Organisational Culture (Enabling Framework), which consisted of behaviours and values workshops; organisational culture workshops; and national and regional consultation.
The Enabling Framework was presented to the Board, and the ND PICRM advised that he would publish the Enabling Framework following the Board’s feedback. The Board was advised that the Organisational Culture Advisory Group (OCAG), which will be chaired by the CEO and consist of staff and senior management representatives, academic leaders, Patient and Service Users and civil society organisation leaders, will oversee the work of developing the desired culture across the health system. The Board noted that the OCAG will provide strategic advice, guidance, and oversight to the HSE Organisational Culture Programme on the development, implementation, and continuous improvement of a positive, inclusive, and values-driven organisational culture that promotes excellence in patient care, staff wellbeing, and public trust.
The Board discussed the successes and experience gained through Values In Action, and noted that consultation work revealed that previous organisational culture approaches focused primarily on the individual, and that there is now a need to focus increasingly on the role of leadership and management and that maintaining good culture requires continuous commitment by all.
The Board welcomed the programme of work in the Enabling Framework to develop metrics to evaluate the progress in developing a positive organisational culture which will form part of the regular reporting to the Board, a Board Committee and the Senior Leadership Team.
The Board discussed the Regional and National culture development stages noting the top down / / bottom up and the process of identifying culture leads and the culture team workstreams outlined in the culture development plan implementation model.
The Board welcomed and accepted the Enabling Framework and agreed to the establishment of a reporting regime to the Strategy and Reform Committee. The Board highlighted the need for the Enabling Framework to tie in with the People Strategy.