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Technology and Transformation teams


Technology and Transformation's vision is to create a patient-centred, more connected healthcare system that empowers people who use the HSE's services.

A number of teams work together with the aim of achieving this vision.

Chief Technology Transformation Office (CTTO)

The CTTO is responsible for delivering important technology and transformation programmes under the HSE Digital Health Strategy.

Chief Information Security Office (CISO)

The CISO is responsible for the HSE's:

  • cyber resilience
  • cyber security policies
  • security technologies

Chief Data and Analytics Office (CDAO)

The CDAO helps the HSE make decisions based on data and analytics. Their work helps to improve:

  • standards of healthcare
  • healthcare outcomes for patients
  • digital innovation in the HSE

Chief Technology Office

The technology office is responsible for the design, building and operation of all the technology involved in Ireland's health services.

Acute Delivery

The acute delivery team builds and manages an important relationship between Technology and Transformation and the HSE's Acute Hospitals Services.

Community Health

Community Health helps to set up and manage the technology infrastructure and solutions throughout communities in the HSE.

Standards and Shared Care Records (SSCR)

SSCR aim to make it easy for healthcare professionals to share digital health records, making patient care quicker and seamless.

Access to Information (A2i)

Access to Information manages the A2i-HID system used by health and social care workers to capture information and share them with each other and with patients.

Customer Service Experience (CSE)

CSE is made up of three Information and Communication Technology (ICT) functions:

  • Service Operations
  • Service Delivery
  • Service Transition

Population Health Delivery

Population Health Delivery provides digital services and engagement for Public Health reform, surveillance, immunisation and integrated care.

SAP Centre of Excellence

The SAP CoE is fully certified to provide support and maintenance of the SAP HR and payroll systems. These systems include:

  • Employee and Management Self-service
  • SAP Finance
  • SAP Procurement and Cloud Solutions

Corporate Delivery

The ICT Corporate Delivery team provides the Technology and Transformation engagement delivery function across the HSE Corporate Services.

Information Technology Chief Operating Office (ICTOO)

The ICTOO is responsible for managing all information technology throughout the Irish Healthcare System.


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