New HSE Corporate Plan sets out health service ambitions for next three years and beyond

Today, the HSE Board launched HSE Corporate Plan 2025-2027, ‘Your Health, Our Mission: Shaping Care Together’. While building on the work and progress made, the Plan sets out the HSE’s priorities to address:

1. issues of access, especially for those most in need
2. stronger partnerships on the wider social factors that contribute to health, and
3. ensuring a more accountable, value-based health and social care service.

Ciarán Devane, HSE Board Chairperson, said, “Our vision for a healthier Ireland is underpinned by our mission to ensure every patient is supported by high quality health and social care services. Access to safe, compassionate and quality care should be available for people when and where they need it. The new Plan serves as a roadmap towards this priority, through collective action and delivery through the recently established Health Regions.

“The Plan is also intended to set the foundation for a more resilient, modernised and responsive health and social care system for the future. The digitisation of the health services, under the programme for government, is currently underway and forms a core part of the HSE's Corporate Plan. Digital Health is key to transforming the delivery of integrated health and social care services, improving health outcomes for all our population and the experience for our patients and service users.

The Plan reiterates the HSE’s commitment to being active partners with patients and service users, voluntary organisations, our staff and government colleagues. Together, we will work to ensure excellent service delivery and a person-centred experience for all.”

The 5 priorities for our health and social care services are expressed as commitments to patients and service users across their lifetime, and to our staff and teams. They include:

1. Healthy Communities: Together, we will create supportive environments for people to live healthier and for longer
2. Right Care: You will experience high-quality, safe and coordinated care
3. Right Place: You will receive care in the setting most appropriate for your needs
4. Right Time: You will be able to access services when you need them
5. Strong Foundations: We will invest in our people, the right capabilities and technology enables us to support a culture where teams are empowered to innovate and deliver excellent care.

Minister for Health Jennifer Carroll MacNeill said, “Irish people are living longer and that is a testament to how we are investing in our health and social care system and to the efforts of our excellent and dedicated staff.

"However, with a growing and aging population comes increased demands, and an increase in frailty and chronic diseases. The establishment of Health Regions heralds a time of opportunity, to fully embrace integrated care, champion effective decision-making, and promote a strong local focus with the patient at the centre.

“I very much welcome the commitment in the HSE Corporate Plan 2025-2027 to creating supportive environments for people to live healthier lives for longer and the strong focus on workforce strengthening and digital transformation. Its focus on increased access to services and improved efficiency and productivity, including through the provision of more services with longer operating hours on a 7 day a week basis, will help to bring us closer to our vision of providing everyone in Ireland with high quality, safe, coordinated care where and when it is needed.”

Minister for Children, Disability and Equality, Norma Foley, said, “I welcome today’s publication of the HSE Corporate Plan. While the timeline of the Plan is for three years, our aspirations are grounded in a longer term commitment to supporting children and adults with disabilities. The best outcomes for people are achieved when all services work together in a coordinated and integrated way. This integrated approach underpins every commitment in the Plan, and seeks to improve and enhance supports and services for children and adults with disabilities at every stage of life.”

Anne Lawlor, Co-Chair, HSE Patient and Service User Forum, said, “I welcome the new Plan, which reflects the shared experiences and aspirations of patients, service users, and partners gathered through ongoing engagement and collaboration. The Plan sets out how to address the current needs of patients, while also setting the conditions for longer term change that will have lasting benefits for future generations. Central to this is the strengthening of partnerships; partnerships with staff, patients and service users, communities, voluntary organisations and with Government. The collective efforts to fulfil the commitments within this Plan will make a real difference for people and their communities.”

The Plan seeks to maximise the unique opportunity and organisational reset that has been created by the establishment of the six Health Regions and 20 Integrated Health Areas, as envisaged in Sláintecare. It sets the conditions for a modern, value-based health and social care system, capable of delivering on the vision of Sláintecare where everyone has equitable access to the services they need.

Eleven more detailed objectives and 45 actions are outlined alongside 20 key measures, reflecting the overarching aim to improve how patients, service users and staff experience our health and social care services, as a result of this Plan being delivered.