HSE Health App – Appointments in Cork and Kerry Hospitals now included in App update

The HSE is delighted to announce a major update to the HSE Health App, making it easier than ever for people across Cork and Kerry to manage their healthcare appointments and access trusted health information - all from their smartphone. These updates are part of the HSE’s ongoing commitment to digital innovation and improving the patient experience.

Patients in Cork and Kerry can now view their local hospital and screening appointments directly in the app, making it quicker and more convenient to stay on top of their healthcare schedule.

Participating Hospitals:

• Cork University Hospital
• Cork University Maternity Hospital
• University Hospital Kerry
• Mercy University Hospital
• South Infirmary Victoria University Hospital
• Bantry General Hospital
• Mallow General Hospital

New Features Include:

• BreastCheck screening appointments
• Week-by-week healthy pregnancy information
• Functionality to update allergy information
• Upcoming access to the QUIT Smoking Programme

Patients attending participating hospital or community sites will be able to view upcoming, past, and cancelled appointments in the app. Telemedicine appointments will be added in a future update.

If patients experience issues viewing their appointments, they will be directed to contact HSE Live (Freephone: 1800 700 700), who will assist in resolving the issue.

Over the coming months, the app will introduce even more helpful tools:

• Ability to check referral status and waiting times
• Access to self-care resources for quitting smoking and managing chronic conditions like diabetes and heart disease

These features are designed to empower patients with trusted health information and support, right at their fingertips.

Dr. Andy Phillips, Regional Executive Officer, HSE South West:
“I am so pleased to see the development of the HSE Health App, which I use for my family. The latest updates make our services much more accessible for people in Cork and Kerry. People across our communities will be able to book their appointments much more easily and access information that guides them to our services. This helps to make good on our commitment to value our patients’ time. I encourage anyone who has not yet done so to download and use the App. I’m very interested in getting feedback on how we can keep improving it.”

Julie O’Neill, Integrated Health Area Manager Kerry:
“The HSE Health App seeks to make healthcare more accessible, especially for people who may find it difficult to keep track of appointments or travel long distances. I welcome the inclusion of UHK and other sites in the County to the HSE app. The app can empower people in Cork and Kerry to access reliable, localised health support - wherever you are in Kerry make sure you download the app today.”

Sonya Cotter, Integrated Health Area Manager North Cork & East Cork:
“People in Cork can now manage their appointments with ease, and our teams are seeing how digital tools like the HSE Health App can reduce admin time and improve communication. It’s a great step forward for healthcare in the South West.”

South West Community Sites Now Included:

• Integrated Care Hub
• Sláinte Clinic
• Kerry Community TB
• Kerry Community Diabetic Nursing
• Kerry Community Ophthalmology
• Kerry Community Paediatric
• South Lee Mental Health
• North Lee Mental Health
• Community Dingle Physiotherapy
• Community Tralee Physiotherapy
• Cork Mother and Baby Scans
• GUM Clinic

Accessing the App

The app is available for download on the App Store and Google Play. To access personal health information, users must have a verified MyGovID account.

If people do not want to or cannot use the app, they can still access HSE services in the usual way.